Project Services   RSV Australia has establishes a Project Support Office (PSO) under the general control of a Project Coordinator. The primary responsibility of the Project Coordinator is to devote full attention to the core issues of project management in terms of project administration; namely time, cost, quality and risk.  In Particular the Project Coordinator will set up a document control system that is compatible with the Client’s needs as well as the needs of the Project Team. (He will ensure that the software required to support he system is appropriate, state-of-the-art and well proven). This does not relieve the Project Manager of his overall duties in this regard, but will allow him to concentrate on strategic issues such as integration, scope control ands systems management.   Project success begins with good planning (time management). The planning function is at the front-end of the project cycle and continues throughout the project execution cycle. It is one of the prime elements of project control.   The other prime element is the cost function. Estimating and predicting the cost and then controlling cost within the limits of the estimate is an essential part of the project. To this end we have introduced a cost engineering function within our organization. Cost engineering is that area of engineering practice where engineering experience judgment and experience are utilized by applying scientific principles and techniques to the problem of cost estimation, cost control and trade-off analysis.   Therefore the ‘cost engineer’ must be proficient and experienced in all aspects of cost engineering (i.e. cost estimating and cost control) as well as the basis principles of the engineering disciplines being served. The cost engineer must be involved in all phases of a project life cycle from initial planning to the start-up of the project after commissioning, and should form an integral part of and be intimately involved with the project team.   RSV Australia’s Quality Management system is designed in the context of projects and driven in accordance with the ISO 9001:1994 Quality Management System Guidelines. At the outset it must be emphasized that quality is defined as conformance to client’s performance requirements. In context of projects the engineer must be aware that projects are unique and therefore carry risk and uncertainty. The client may not be able to state his needs in full at the start of the project, therefore, the quality system designed by the engineer must allow the client to change his mind as new information becomes available during the project.   RSV Australia’s Risk Management system has been designed in accordance with the International Standard IEC 300-3-9 guidelines for Risk Management. The process identifies both the likelihood and extent of adverse consequences arising from a given activity, facility or system. Within the context of our standard the adverse consequences are: physical harm to people, property and the environment. To this end we have invested in the computer programme “@ Risk”.